For purchases made from Sedhoom DIRECT

30-day money-back guarantee for any reason

For 30 days after the date of purchase, just return the undamaged Sedhoom DIRECT product and receive full refund for ANY reason.

12-month warranty for quality-related issues

At Sedhoom DIRECT, we believe in our products. That’s why we provide them all with 12-month warranty and provide friendly, easy-to-reach support. Reminder: Be sure to use the product as directed in the manual.

Free user support

Not sure how to get the Sedhoom DIRECT product to work properly? Contact our world-class, friendly support team for quick solutions.

Limitations and notes

• To receive the 30-day money-back guarantee, customer are responsible for the cost of shipping the product back to us as long as it’s not quality-related issue.

• Warranty-related shipping costs are only covered in the country of original purchase. If outside the country of original purchase, customer can choose either pay the return shipping fee or receive 50% refund of the item’s purchase price.

• If return the product, please ship it back within 30 days after you receive approval from us. Further delay may void your return.

Friendly reminder:When contacting us for help, be sure to have your Sedhoom DIRECT product ready for troubleshooting!